Customer service is entering a new era. For decades, customers have been forced to adapt to systems, navigating endless menus, repeating information, and struggling through rigid interactions. Today, conversational AI is changing that reality. Instead of "press 1" and "press 2", organizations can now deliver natural, intelligent, and highly personalized conversations that understand intent, reduce friction, and create faster, more human experiences. 💡 At Unipartner, we beli

We are proud to share that Unipartner is a founding member of ADOS – Alliance for Organizational and Social Development, an initiative that brings together organizations from different sectors with a shared ambition: to foster collaboration, innovation, capacity building, and sustainable development with a positive impact on society. ✨ As a founding member, Unipartner joins a distinguished group of organizations that includes Universidade Aberta, Fundação Banco Montepio, Fun

Digital innovation only creates real value when public services work as one . 🤝 As governments accelerate their digital agendas, the real challenge is no longer access to technology, but how effectively it is implemented, integrated, and scaled across institutions. In a recent interview with Líder, Fernando Reino da Costa , President & CEO of Unipartner , shares his perspective on the transformation of the public sector , highlighting the need to rethink processes , streng

Agentic AI is reshaping how organizations and people work . At Unipartner, we’re proud to support companies that aren’t just reacting to this technological shift but leading it — implementing innovative AI solutions that deliver real productivity gains. 🚀 Rui Miguel, Data & AI Area Leader at Unipartner , shared his perspective with NTech News , exploring how Agentic AI is becoming a new management discipline for organizations ready to rethink the way work gets done. Instead

Unipartner ’s President & CEO , Fernando Reino da Costa , took part once again in Jornal de Negócios ’ Leaders’ Forum , a landmark initiative that brings together national business leaders to anticipate the trends and challenges shaping the year. This annual forum gathers voices from across the Portuguese economy, offering strategic perspectives on the forces influencing markets, investment, competitiveness, and industry transformation. 💡 This year, Fernando highlighted h

Continuous modernization of a datacenter is one of the most important strategic steps for organizations aiming to stay competitive , ensure resilience and compliance , all while enabling and fostering continuous innovation . 💡 We’re proud to share an opinion article published on TEK Notícias , authored by Pedro Araújo , Unipartner’s Datacenter Transformation Leader , and focused on the ongoing challenge of managing updates and ensuring infrastructures are ready for the