Missed our M365 E7 webcast series or want to rewatch it? You can now access all sessions on demand! 🎥 As organizations move from AI experimentation to enterprise-wide adoption, success depends on more than technology alone. It requires the right balance of productivity, security, governance, and compliance. In our three-part webcast series, Unipartner and Microsoft experts shared practical insights, real-world experiences, and actionable frameworks to help organizations bu

Customer service is entering a new era. For decades, customers have been forced to adapt to systems, navigating endless menus, repeating information, and struggling through rigid interactions. Today, conversational AI is changing that reality. Instead of "press 1" and "press 2", organizations can now deliver natural, intelligent, and highly personalized conversations that understand intent, reduce friction, and create faster, more human experiences. 💡 At Unipartner, we beli

During Portugal Smart Cities Summit 2026, we had the opportunity to engage with leading decision makers and experts from different sectors to reflect on how technology can help shape more efficient, inclusive, and people centred cities. 🌍 From youth civic engagement to smart mobility, from trust in information in an increasingly data driven world to the strategic use of data in city management, this conversation brings together diverse perspectives on how technology can and

Ready for a next‑gen AI experience? At this year’s Building The Future , our booth will feature something special: an interactive AI Agent that visitors will be able to talk to directly - designed to show how conversational intelligence can transform customer engagement, support teams, and real‑time operations by delivering faster, smarter, and more human‑centric interactions. 💡 Interactions are changing fast. The days of “press 1 for…” and rigid menu-based systems are f

Get ready for 2026 with 5 trends that will redefine user experience and create competitive advantage for organizations . ✨ Multiple studies show that investing in UX is a strategic imperative . A well-designed digital experience increases user satisfaction , removes barriers , improves operational efficiency , and strengthens trust between people and technology. Based on insights from recent market analyses, including publications from Forbes, Uxpilot and Future Platform

Digital accessibility is no longer optional — it is a legal requirement and a competitive advantage . 💡 With the enforcement of Article 49 and the implementation of the Agency for the Technological Reform of the State’s (ARTE ) Mosaic , ensuring inclusive digital experiences for everyone has become a key priority. Are you aware of its impact in your organization? 📜 Article 49 - ensures the right to digital accessibility, requiring public entities (and progressively