Unipartner joins Microsoft in Ireland for a session on Power Platform and Dynamics 365 for Local Authorities

5 hours ago
1 min read

Unipartner had the pleasure of joining Microsoft and the Local Government Management Agency (LGMA) for a dedicated session on Power Platform and Dynamics 365 Contact Centre for Local Authorities in Ireland. 🍀

During the event, Microsoft highlighted how these technologies are driving service modernization, operational efficiency and stronger citizen engagement across the public sector. Unipartner contributed with our perspective on the current challenges facing Local Authorities and our strategic approach to improving public services through Power Platform and Dynamics 365.

Building on our track record supporting municipalities, we highlighted Unipartner’s experience helping public sector organizations modernize how they serve citizens, from multichannel modernization to streamlined citizen request handling, workflow automation and data‑driven service improvement.

Leveraging the latest technologies, we help municipalities digitize front‑office interactions, simplify internal operations and enhance service transparency, ensuring faster response times, more efficient case resolution and a more connected experience for citizens. 💡

As an invited contributor to join Microsoft in this session, we were pleased to bring an external yet aligned viewpoint, reinforcing the strategic partnership we maintain with Microsoft and our shared commitment to supporting public sector innovation across Europe.

We remain committed to helping public organizations deliver more connected, efficient and citizen‑centric services. 🚀