Oney is a bank that specializes in innovative payment solutions and financial services for its partners and customers.

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Their goal consisted of enhancing and improving face-to-face and distanced contracting business processes, by leveraging their experience, know-how and human centric approach.

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Unipartner proposed the implementation of a solution supported by its digital contracting platform (UDX Contract), which integrated a set of application modules designed for banking, and that support the digital transformation of financial institutions.

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The new solution simplified the entire customer onboarding process in the card and credit contracting, and management processes, both within the point of sale and distance selling in a multichannel context - website, contact center or email.