Elevate the Experience with Sitecore

Today at the Sitecore event, Paul Fennemore, EMEA Digital Transformation Consultant at Sitecore, shared the 6 strategies to reinvent the customer experience, which means, to think beyond the transaction and to do the transition based on the following points:

• From Product to Subscription services

• Selling/Advertising to Supporting/Informing

• Features to Life Experiences

• Segmentation to Personalization

• Multichannel to Omnichannel

• Fixed to Agile & Networked

This is the changeover we are supporting our customers to implement in their digital strategy.