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Elevate the Experience with Sitecore

Today at the Sitecore event, Paul Fennemore, EMEA Digital Transformation Consultant at Sitecore, shared the 6 strategies to reinvent the customer experience, which means, to think beyond the transaction and to do the transition based on the following points:

  • From Product to Subscription services

  • Selling/Advertising to Supporting/Informing

  • Features to Life Experiences

  • Segmentation to Personalization

  • Multichannel to Omnichannel

  • Fixed to Agile & Networked

This is the changeover we are supporting our customers to implement in their digital strategy.

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