Modern Workplace Consultant
Lisbon

Role Overview

Being a Consultant at Unipartner comes with an exciting & challenging role. As a consultant, you will work on billable engagements to design, develop and implement solutions by using standard or new methods, techniques, and top IT Tech solutions. Senior consultants work as trusted advisors, providing guidance on the correct application of a solution or technique that consistently delivers high client value.

The Challenge

 

We are looking for a consultant with Intune/ MDM experience to join an international project in the financial sector. This opportunity involves administering and supporting Mobility Infrastructure using Intune.

 

  • Responsible for the overall device management (deployment, renewal, and revocation of certificates, OS deployment/update mgmt., remote control/wipe and policy distribution, security management, mobile device profile mgmt., content mgmt., backup/restore)

  • Deliver Mobile Management services which includes creating customized solutions, Migrations, in depth knowledge on Mobility Support lines.

  • Represent the Mobile Management services for the specific account and act as a single point of contact (SPOC) for the customer, internal operations, and service delivery teams

  • Connection with Corporate business units and Vendor consultants for installations, deployments and, troubleshooting of new UEM releases.

  • Coordinate critical customer issues as well as new release and change implementations.

  • Update and maintain operations manual and contractual reports-

  • Identify areas of improvement in the account, propose and oversee implementation of CSIP’s

  • Approve implementation of technical documentations

  • Developing and testing’s on multiple tools and try getting the POC’s to be done for the new thoughts and solutions. 

  • New device test (hardware and software compatibility with existing apps/policies)

  • Responsible for Mobile apps management including but not limited to: 

    • Apps provisioning to mobile device (deploy, update, monitoring, wipe, retire)Apps onboarding (configure, test, certify, protect)

    • Consulting for Apps development and maintenance

    • Application testing while onboarding new (or new versions of) apps or compatibility during

    • OS upgrades

  • Lab Setups and managing the devices and the account specific repro to be conducted if required.

  • Provide escalation support to technical issues not solved at L2. 

  • Conduct training sessions for fellow team members

We are looking for a bright talent with a minimum of:

  • Between 8 to 10 years of relevant experience in Multiple Mobility Platforms

Technical Skills:

  • Expertise on MDM topics, architecture, solution’s 

  • In-depth knowledge and troubleshooting experience of devices and understanding of key components related to Intune/MDM.

  • Experience in designing large scale deployments, solutions, or transitions  

  • Troubleshooting failed migration scenarios

  • Experience in working with all types of devices

  • Good knowledge of architecture of MDM tools

  • Experience Windows Server 2008/2012, installation, and maintenance.

  • 3 years of Workplace administration and support

  • Intermediate Microsoft SQL and PowerShell skills, required.

  • Good knowledge of Active directory, Group policy, Exchange, AD groups and networking, Lotus Domino 

  • Knowledge of App wrapping, App Signing, security is an added advantage. 

Soft and other skills:

  • IT or Engineering background or similar areas;

  • Consultative profile with good organizational and documentation skills;

  • Resilient team worker;

  • Customer focused;

  • Comfortable interacting with different stakeholders within organizations in different business sectors;

  • Continuously bringing value to the team, being one step ahead regarding new technologies and trends.

Required Languages:

  • Good proficiency in English and Portuguese (spoken and written).

Take this opportunity

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